United Healthcare CEO Shooting Highlights Deny and Defend Crisis

Words on ammo in CEO shooting echo common phrase on insurer tactics: Delay, deny, defend In the AP article titled “Words on ammo in CEO shooting echo common phrase on insurer tactics” reports on the fatal shooting of UnitedHealthcare CEO Brian Thompson. At the crime scene, authorities discovered ammunition inscribed with the words “deny,” “defend,” … Read more

Bureaucracy at the VA is mission impossible

The ginormous scale and bureaucracy of the VA system can make enacting change feel like an impossible mission. The layers of administration, the culture of inertia, and the sheer number of stakeholders involved can discourage even the most determined advocates. But history has shown that change, even within massive systems, often starts small—with individuals raising … Read more

Healthcare Challenges of Michael Stuart

Michael Stuart’s health has been severely impacted by degenerative disc disease, which worsened significantly following an unsuccessful surgery on August 3, 2021. This surgery, conducted by a VA Community care practitioner, involved critical errors, including the fusion of incorrect spinal levels and the improper fitting of pedicle screws. The delay in rectifying these errors extended … Read more