Deny and Defend in VA Community Care

The “deny and defend” response occurs when healthcare institutions prioritize protecting themselves over acknowledging and correcting medical errors. Rather than taking a transparent, patient-centered approach to addressing mistakes, institutions deploy a strategy of institutional self-protection that often compounds the original injury. Here’s how it typically unfolds: Initial Response: When complications arise, the healthcare system’s first … Read more

Why would a hospital delete Medical Records?

My hospital deleted incriminating medical records after being notified of the malpractice lawsuit “Doctors and hospitals often employ deny and defend strategies, acting with a sense of impunity to avoid accountability for their mistakes. This approach disregards ethical standards, legal obligations, and the resulting harm to patients.” – See deny and defend presentation There are no … Read more